Introduction
At WhatsApp Trainer & Nutritionist AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our AI fitness and nutrition coaching services through WhatsApp.
Information We Collect
Personal Information
When you interact with our AI trainer, we may collect the following personal information:
- Name and contact information (WhatsApp phone number)
- Age, gender, height, weight, and body measurements
- Fitness goals and health objectives
- Dietary preferences, restrictions, and allergies
- Exercise history and fitness level
- Progress photos and measurements you choose to share
- Workout performance data and nutrition logs
Automatically Collected Information
We may automatically collect certain technical information:
- WhatsApp message metadata (timestamps, message delivery status)
- Device information and operating system
- Usage patterns and interaction frequency
- IP address and general location information
How We Use Your Information
We use your information to provide and improve our services:
- Create personalized workout plans and nutrition programs
- Track your fitness progress and adjust recommendations
- Provide AI-powered coaching and support
- Generate custom meal plans and grocery lists
- Send progress reports and motivational content
- Improve our AI algorithms and service quality
- Respond to your questions and provide customer support
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety, or that of our users
- With trusted service providers who assist in operating our services (under strict confidentiality agreements)
- In case of business merger, acquisition, or sale of assets (with prior notice to users)
Data Storage and Security
We implement industry-standard security measures to protect your information:
- End-to-end encryption for all WhatsApp communications
- Secure cloud storage with encryption at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication protocols
- Data backup and disaster recovery procedures
- Staff training on data protection and privacy practices
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Specifically:
- Active user data is retained while you use our services
- Inactive accounts are automatically deleted after 2 years of inactivity
- Progress photos and personal measurements are deleted upon request
- Chat history is retained for service improvement but can be deleted upon request
- Legal and compliance records are retained as required by law
Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Restriction: Request limitation of processing your data
- Objection: Object to processing of your data for certain purposes
- Withdrawal: Withdraw consent for data processing at any time
WhatsApp Integration
Our service operates through WhatsApp, which has its own privacy policy and terms of service. Please note:
- WhatsApp provides end-to-end encryption for all messages
- We do not have access to your other WhatsApp conversations
- WhatsApp's privacy policy applies to the messaging platform
- You can block or delete our contact at any time
- Message delivery and read receipts are controlled by WhatsApp settings
Cookies and Tracking
Our website may use cookies and similar technologies:
- Essential cookies for website functionality
- Analytics cookies to understand website usage
- Preference cookies to remember your language settings
- No third-party advertising or tracking cookies
- You can control cookie settings in your browser
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
- Adequate protection standards in destination countries
- Standard contractual clauses for data protection
- Regular compliance monitoring and audits
- User notification of any significant changes
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes:
- We will post the updated policy on our website
- We will notify active users via WhatsApp
- The 'Last Updated' date will be revised
- Continued use of our services constitutes acceptance of changes
- Significant changes will require explicit consent
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
